Grendel's making that dreaded phone call. But, like any phone system, you gotta be weeded out. Calling to complain? Take it somewhere else. You want more vacation? That's not even an option! I feel like we've all been there. You can't call anywhere and get a real person nowadays! It's all robots and cyborgs and recordings of people! I think he handles it okay, though. Stay tuned for more!